Imagera AI - AI content creation platform for generating images, cloning voices, creating avatars, and enhancing videos. Privacy Policy | Terms

    IMAGERAAI

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    support@imagera.ai

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    alexadams6ix@gmail.com

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    General Inquiries24-48 hours
    Technical Issues12-24 hours
    Billing Questions6-12 hours

    Frequently Asked Questions

    How do credits work?

    Each image generation costs 5 credits. You can purchase credit packages or subscribe to a monthly plan for better value.

    Why do some of my credits show as 'reserved' or 'pending'?

    Credits are temporarily reserved when you start a generation to prevent duplicate charges. They're automatically released back to your available balance if the generation fails or after 10 minutes of inactivity. This system prevents race conditions when generating multiple items simultaneously.

    What image formats are supported?

    Generated images can be downloaded in WebP, JPEG, or PNG formats. WebP offers the best compression while maintaining quality.

    How long does image generation take?

    Most images are generated within 10-30 seconds, depending on server load and complexity.

    Can I use generated images commercially?

    Yes, all images generated through our platform can be used for commercial purposes.

    What if I'm not satisfied with the results?

    Try refining your prompt with more descriptive details. Our AI works best with clear, detailed prompts.

    Is my data secure?

    Yes, we use industry-standard encryption and never share your personal data or generated images with third parties.